Reconnect before it runs out — reopen the game page and play continues from where it was. If the countdown expires, the connected player wins.
The Tab-Switch Trap
Switching away from the game tab counts as going absent and starts the countdown — switching back cancels it. Keep the game tab focused for the whole game: no alt-tabbing to check messages mid-move.
Your Clock Is Safe From Lag
Clocks are enforced by the server, not your browser. A frozen screen never grants extra time — but it also means nobody can lag-cheat you: the position and clocks you see after reconnecting are the authoritative ones.
If the Game Never Started
If a first move isn't made in time (15s in Bullet, 45s in Blitz, 2min in Rapid), the game cancels and both stakes are refunded automatically — no-shows don't cost you anything in casual games. (Tournament games forfeit instead — see Tournaments.)
Keeping Your Connection Solid
Prefer a wired or strong Wi-Fi connection over mobile data for staked games.
Close bandwidth-heavy apps (streams, torrents, cloud backups) while playing.
Avoid VPNs mid-game — besides the latency, jumping locations can trip security checks.
Playing on a laptop? Plug it in — aggressive battery-saver modes throttle background connections.
Disconnected and think the result was wrong? The game record shows the countdown and reconnect events. Open a ticket with the game ID and we'll take a look.
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